Frequently Asked Questions
FAQs
At ChattaStays, we maximize your rental income by leveraging smart marketing and securing placements on top travel platforms. Our dynamic pricing system adapts to demand, seasonality, and local events—keeping your property competitively priced—while our continuous strategy refinement and monitoring software ensures steady bookings year-round.
We deliver full-service property management covering every aspect of your rental—from strategic marketing and booking management to guest communication, housekeeping, maintenance coordination, licensing compliance, and transparent financial reporting. We handle every detail so you can enjoy truly passive income.
Our local expertise and personal touch set us apart. As Chattanooga locals and vacation rental owners, we treat your property like our own, ensuring transparency with no hidden fees or unnecessary guest charges. Plus, you’ll always reach us directly—no 1-800 numbers, switchboards, or faceless call centers.
You’ll receive clear, detailed monthly financial statements that break down your rental income and expenses. Plus, you can access your financial data and analytics anytime through your secure ChattaStays.com login.
We protect your property through a comprehensive approach. We partner with reputable travel agencies known for attracting responsible guests, and our four-plus years of personal property management experience means we quickly spot and address red flags before they escalate. Plus, with our expertise in travel agency insurance programs and the option of third-party insurance, you gain extra peace of mind in emergencies.
We’re just getting started and choose to focus on quality over quantity. Our goal is to partner with a select group of 25 to 30 property owners, ensuring each property receives our full, personal attention and exceptional service.
We pass along the actual cost of vendor services to you—no extra fees. By leveraging our local relationships, we secure competitive rates so that you only pay the true vendor cost, and any savings directly benefit you.
Our management agreement is clear and straightforward, detailing all the services we offer. While we’re dedicated to exceptional service, we also value your flexibility—if you ever decide to move on, you can cancel with just 30 days’ notice. Plus, if you choose to sell your property, we’ll work with you to add value to the sale and ensure a smooth, rewarding experience.
Not at all. We work with property owners nationwide. Enjoy hassle-free, hands-off management as we handle day-to-day operations and serve as your local, 24/7 contact—meeting all legal requirements in Chattanooga and Hamilton County.
We believe quality trumps quantity. While many property managers list on dozens of channels, we focus on the top three proven channels that consistently deliver responsible, high-quality bookings in the Chattanooga market. And if a new, valuable channel emerges, we’re ready to integrate it.
We take a hands-on approach by conducting regular inspections and promptly addressing any issues to keep your property in top shape. Our team of meticulously trained housekeepers follows strict cleaning protocols, ensuring your rental is always guest-ready and maintained to 5-star standards.
We ensure every guest enjoys an exceptional stay—from pristine, 5-star clean properties to round-the-clock support. Our digital guidebooks offer insider local tips, creating memorable experiences that lead to glowing reviews, repeat bookings, and an enhanced reputation for your property. Our guest reviews speak for themselves!
Your property is personally managed by us—Meg and Tyler, the co-owners of ChattaStays. We’re hands-on, fully invested in your success, and handle everything from on-site inspections to guest communications, so you can relax and enjoy the benefits.
We keep it transparent. We work with premium third-party cleaners and charge a fee that reflects their true cost—no hidden markups—so your property remains 5-star ready for every guest.
We keep things simple and fair. Unlike others who add extra fees for early check-in or late check-out, we believe flexibility enhances the guest experience. If your property is ready, we gladly accommodate early check ins or late check outs at no additional cost.
Our management fee is competitively priced alongside other full-service companies. What sets us apart is our commitment to transparency: we don’t add extra fees, pass vendor and cleaning costs directly to you without markups, and if you allow pets, you keep those pet fees—ensuring maximum value with no surprises.
Getting started is easy! Just contact us via our website or give us a call. We’ll discuss your property, answer your questions, and guide you through a seamless onboarding process for stress-free management.
At ChattaStays, we maximize your rental income by leveraging smart marketing and securing placements on top travel platforms. Our dynamic pricing system adapts to demand, seasonality, and local events—keeping your property competitively priced—while our continuous strategy refinement and monitoring software ensures steady bookings year-round.
We deliver full-service property management covering every aspect of your rental—from strategic marketing and booking management to guest communication, housekeeping, maintenance coordination, licensing compliance, and transparent financial reporting. We handle every detail so you can enjoy truly passive income.
Our local expertise and personal touch set us apart. As Chattanooga locals and vacation rental owners, we treat your property like our own, ensuring transparency with no hidden fees or unnecessary guest charges. Plus, you’ll always reach us directly—no 1-800 numbers, switchboards, or faceless call centers.
You’ll receive clear, detailed monthly financial statements that break down your rental income and expenses. Plus, you can access your financial data and analytics anytime through your secure ChattaStays.com login.
We protect your property through a comprehensive approach. We partner with reputable travel agencies known for attracting responsible guests, and our four-plus years of personal property management experience means we quickly spot and address red flags before they escalate. Plus, with our expertise in travel agency insurance programs and the option of third-party insurance, you gain extra peace of mind in emergencies.
We’re just getting started and choose to focus on quality over quantity. Our goal is to partner with a select group of 25 to 30 property owners, ensuring each property receives our full, personal attention and exceptional service.
We pass along the actual cost of vendor services to you—no extra fees. By leveraging our local relationships, we secure competitive rates so that you only pay the true vendor cost, and any savings directly benefit you.
Our management agreement is clear and straightforward, detailing all the services we offer. While we’re dedicated to exceptional service, we also value your flexibility—if you ever decide to move on, you can cancel with just 30 days’ notice. Plus, if you choose to sell your property, we’ll work with you to add value to the sale and ensure a smooth, rewarding experience.
Not at all. We work with property owners nationwide. Enjoy hassle-free, hands-off management as we handle day-to-day operations and serve as your local, 24/7 contact—meeting all legal requirements in Chattanooga and Hamilton County.
We believe quality trumps quantity. While many property managers list on dozens of channels, we focus on the top three proven channels that consistently deliver responsible, high-quality bookings in the Chattanooga market. And if a new, valuable channel emerges, we’re ready to integrate it.
We take a hands-on approach by conducting regular inspections and promptly addressing any issues to keep your property in top shape. Our team of meticulously trained housekeepers follows strict cleaning protocols, ensuring your rental is always guest-ready and maintained to 5-star standards.
We ensure every guest enjoys an exceptional stay—from pristine, 5-star clean properties to round-the-clock support. Our digital guidebooks offer insider local tips, creating memorable experiences that lead to glowing reviews, repeat bookings, and an enhanced reputation for your property. Our guest reviews speak for themselves!
Your property is personally managed by us—Meg and Tyler, the co-owners of ChattaStays. We’re hands-on, fully invested in your success, and handle everything from on-site inspections to guest communications, so you can relax and enjoy the benefits.
We keep it transparent. We work with premium third-party cleaners and charge a fee that reflects their true cost—no hidden markups—so your property remains 5-star ready for every guest.
We keep things simple and fair. Unlike others who add extra fees for early check-in or late check-out, we believe flexibility enhances the guest experience. If your property is ready, we gladly accommodate early check ins or late check outs at no additional cost.
Our management fee is competitively priced alongside other full-service companies. What sets us apart is our commitment to transparency: we don’t add extra fees, pass vendor and cleaning costs directly to you without markups, and if you allow pets, you keep those pet fees—ensuring maximum value with no surprises.
Getting started is easy! Just contact us via our website or give us a call. We’ll discuss your property, answer your questions, and guide you through a seamless onboarding process for stress-free management.
At ChattaStays, we maximize your rental income by leveraging smart marketing and securing placements on top travel platforms. Our dynamic pricing system adapts to demand, seasonality, and local events—keeping your property competitively priced—while our continuous strategy refinement and monitoring software ensures steady bookings year-round.
We deliver full-service property management covering every aspect of your rental—from strategic marketing and booking management to guest communication, housekeeping, maintenance coordination, licensing compliance, and transparent financial reporting. We handle every detail so you can enjoy truly passive income.
Our local expertise and personal touch set us apart. As Chattanooga locals and vacation rental owners, we treat your property like our own, ensuring transparency with no hidden fees or unnecessary guest charges. Plus, you’ll always reach us directly—no 1-800 numbers, switchboards, or faceless call centers.
You’ll receive clear, detailed monthly financial statements that break down your rental income and expenses. Plus, you can access your financial data and analytics anytime through your secure ChattaStays.com login.
We protect your property through a comprehensive approach. We partner with reputable travel agencies known for attracting responsible guests, and our four-plus years of personal property management experience means we quickly spot and address red flags before they escalate. Plus, with our expertise in travel agency insurance programs and the option of third-party insurance, you gain extra peace of mind in emergencies.
We’re just getting started and choose to focus on quality over quantity. Our goal is to partner with a select group of 25 to 30 property owners, ensuring each property receives our full, personal attention and exceptional service.
We pass along the actual cost of vendor services to you—no extra fees. By leveraging our local relationships, we secure competitive rates so that you only pay the true vendor cost, and any savings directly benefit you.
Our management agreement is clear and straightforward, detailing all the services we offer. While we’re dedicated to exceptional service, we also value your flexibility—if you ever decide to move on, you can cancel with just 30 days’ notice. Plus, if you choose to sell your property, we’ll work with you to add value to the sale and ensure a smooth, rewarding experience.
Not at all. We work with property owners nationwide. Enjoy hassle-free, hands-off management as we handle day-to-day operations and serve as your local, 24/7 contact—meeting all legal requirements in Chattanooga and Hamilton County.
We believe quality trumps quantity. While many property managers list on dozens of channels, we focus on the top three proven channels that consistently deliver responsible, high-quality bookings in the Chattanooga market. And if a new, valuable channel emerges, we’re ready to integrate it.
We take a hands-on approach by conducting regular inspections and promptly addressing any issues to keep your property in top shape. Our team of meticulously trained housekeepers follows strict cleaning protocols, ensuring your rental is always guest-ready and maintained to 5-star standards.
We ensure every guest enjoys an exceptional stay—from pristine, 5-star clean properties to round-the-clock support. Our digital guidebooks offer insider local tips, creating memorable experiences that lead to glowing reviews, repeat bookings, and an enhanced reputation for your property. Our guest reviews speak for themselves!
Your property is personally managed by us—Meg and Tyler, the co-owners of ChattaStays. We’re hands-on, fully invested in your success, and handle everything from on-site inspections to guest communications, so you can relax and enjoy the benefits.
We keep it transparent. We work with premium third-party cleaners and charge a fee that reflects their true cost—no hidden markups—so your property remains 5-star ready for every guest.
We keep things simple and fair. Unlike others who add extra fees for early check-in or late check-out, we believe flexibility enhances the guest experience. If your property is ready, we gladly accommodate early check ins or late check outs at no additional cost.
Our management fee is competitively priced alongside other full-service companies. What sets us apart is our commitment to transparency: we don’t add extra fees, pass vendor and cleaning costs directly to you without markups, and if you allow pets, you keep those pet fees—ensuring maximum value with no surprises.
Getting started is easy! Just contact us via our website or give us a call. We’ll discuss your property, answer your questions, and guide you through a seamless onboarding process for stress-free management.
01
How does ChattaStays help maximize my short term rental income?
02
What services does ChattaStays provide for property owners?
We offer full-service property management, including listing optimization, booking management, dynamic pricing, guest communication, maintenance coordination, and housekeeping. Our goal is to handle everything so you can enjoy passive income stress-free.
03
Do I need to live in Chattanooga to work with ChattaStays?
No! Many of our clients are out-of-state property owners. We provide a completely hands-off management experience, keeping you informed about your rental’s performance while handling all the day-to-day operations.
04
What makes ChattaStays different from other property management companies?
Unlike corporate management companies, we take a personalized approach. As local experts and vacation rental owners ourselves, we treat your property like our own—no hidden fees, no unnecessary guest charges, and a commitment to transparency and exceptional service.
